Privacy Policy

Last Updated: September 3, 2026

1. Introduction

Domain Systems ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We serve customers globally; where laws such as the EU/UK GDPR apply, we describe additional rights and cookie controls below.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Contact information (name, email, phone number)
• Company information
• Product inquiries, quote requests, and support requests
• Technical specifications and requirements
• Payment and order details when you purchase through our shop (processed by Stripe)

2.2 Information We Collect Automatically

When you visit our website, we may collect the following, depending on your cookie preferences and as needed to operate and secure the site:

• Device and connection information (e.g. IP address, browser type, operating system)
• Usage data (pages visited, approximate time on page, referrers)
• Cookies and similar technologies (see Section 4)
• Advertising click identifiers (e.g. Google click IDs) when you arrive from ads
• Technical browser and device characteristics (for example display settings, time zone, language, and similar capability signals) used to keep the site reliable, prevent abuse, and connect related analytics events

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services and fulfill orders
• To respond to your inquiries, quote requests, and support needs
• To send transactional updates related to your requests or purchases
• To improve our website, products, and services
• To measure marketing performance and, with consent, run advertising
• To protect the site against spam, fraud, and other abuse
• To comply with legal obligations

Quote and contact submissions are used to respond to your request. We do not treat those submissions as consent for unrelated marketing email unless you separately opt in.

4. Cookies and Similar Technologies

We use the following categories of cookies and similar technologies:

• Necessary — required for security, abuse prevention, load balancing where applicable, remembering your cookie choices, and core site features. These do not require consent.
• Analytics — help us understand site usage (for example Google Analytics 4 loaded through Google Tag Manager). Used only with your consent where required.
• Advertising — measure campaign performance and may support remarketing (for example Google Ads, and other pixels we may add later via Google Tag Manager). Used only with your consent where required.

We adjust the cookie experience based on where you appear to be visiting from. In the EEA, UK, and Switzerland we ask for opt-in consent before analytics or advertising cookies. Elsewhere (including the United States) we use an opt-out model: those cookies may run by default, and you can decline them anytime. You can change your mind via Cookie settings in the site footer or here.

We use Google Consent Mode so tags respect your choice. Where opt-in is required, analytics and advertising storage stay denied until you accept.

5. Tag Manager, Analytics, and Advertising

We use Google Tag Manager (GTM) to manage measurement and marketing tags on this website. Through GTM we may load:

• Google Analytics 4 (analytics, with consent where required)
• Google Ads conversion and remarketing tags (with consent where required)
• Additional advertising pixels in the future (e.g. Meta, X), also gated by consent

We also use product analytics tooling (including PostHog) to understand site usage and investigate reliability or abuse issues, subject to your cookie preferences where required. Technical signals described in Section 2.2 may be stored with shared identifiers so we can relate events across our systems when reviewing security or conversion issues.

These providers may process data in the United States or other countries. Where we transfer personal data from the EEA/UK, we rely on appropriate safeguards such as Standard Contractual Clauses and vendor terms, as applicable.

6. Information Security

As a security company, we use strong controls to protect your information:

• Encryption of sensitive data in transit where appropriate
• Access controls and authentication for internal systems
• Secure handling of quote and order data
• Vendor due diligence for processors such as Google and Stripe

7. Information Sharing and Disclosure

7.1 Third-Party Service Providers

We share information with processors who help us operate the site and business, including hosting providers, Google (Tag Manager, Analytics, Ads), Stripe (payments), email delivery providers, and spreadsheet/CRM tools used to handle quote requests. They may process data only on our instructions and under appropriate agreements.

7.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

8. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and to data portability. You may also lodge a complaint with a supervisory authority in your country.

• Access your personal information
• Request corrections to your information
• Request deletion of your information
• Opt out of marketing communications
• Control cookie settings (footer → Cookie settings)

To exercise privacy rights, email [email protected].

9. Children's Privacy

Our services are not directed to individuals under 16 (or under 13 where that is the applicable standard). We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Address: 16192 Coastal Hwy, Lewes, DE 19958

This page is informational and does not constitute legal advice. Contact us if you need a signed DPA or additional contractual terms.